Contact Us

We'd love to hear from you! Please fill out the form below to get in touch with our team. Whether you have questions about our games, metaverse experiences, media productions, accessibility features, or anything else, we're here to help.

Our Contact Information

You can also reach us through the following methods:

Address: 207 Powell St, San Francisco, CA 94102 94107

Phone: +1 415-658-7441

Email: info@im-me-rsive-worldsstudios.com

For press inquiries, please contact press@im-me-rsive-worldsstudios.com.

For investor relations, please contact investor.relations@im-me-rsive-worldsstudios.com.

Our dedicated support team is available Monday through Friday, from 9:00 AM to 5:00 PM Pacific Time, to assist you with any technical issues or questions you may have regarding our products and services. We strive to provide prompt and helpful assistance to all our users, ensuring that your experience with Immersive Worlds is seamless and enjoyable. We also offer an extensive online knowledge base and FAQ section on our website, where you can find answers to common questions and troubleshooting tips. Our goal is to empower you with the information you need to resolve any issues quickly and efficiently. For more complex inquiries or personalized support, please don't hesitate to reach out to us via phone or email. Your satisfaction is our top priority, and we're committed to providing exceptional customer service at every touchpoint.

Customer Support

We are dedicated to providing exceptional customer support to ensure your experience with Immersive Worlds is seamless and enjoyable. Explore our resources below for assistance:

  • FAQ Section: Find answers to frequently asked questions about our products and services in our comprehensive

    FAQ section

    .
  • Knowledge Base: Access a wealth of articles, tutorials, and troubleshooting guides in our

    knowledge base

    .
  • Community Forum: Connect with other Immersive Worlds users and share your experiences, ask questions, and participate in discussions on our

    community forum

    .
  • Live Chat: Chat with a support representative in real-time for immediate assistance (available during business hours).
  • Email Support: Submit your inquiries via email, and our support team will respond promptly.
  • Phone Support: Call our support hotline for direct assistance from a trained professional (available during business hours).
  • Accessibility Support: Learn more about our commitment to accessibility and the features we offer to ensure our products are inclusive for all users on our Accessibility page.

Our support team is committed to resolving your issues efficiently and providing you with the information you need to succeed with Immersive Worlds. We value your feedback and are always striving to improve our products and services to better meet your needs. Your satisfaction is our top priority, and we're here to help you every step of the way.

In addition to the resources listed above, we also offer personalized training and onboarding sessions for new users. These sessions are designed to help you get up to speed quickly and efficiently, ensuring that you can make the most of our products and services from day one. Our trainers are experienced professionals who can guide you through the features and functionalities of our platforms, providing you with practical tips and best practices. Whether you're a seasoned gamer, a metaverse enthusiast, or a business professional looking to enhance your collaboration capabilities, our training sessions will equip you with the knowledge and skills you need to succeed. Contact us today to learn more about our training programs and how they can benefit you.